Vacancy Customer Service Employee

We are looking for an enthusiastic customer service employee for our webshop with a passion for women's shoes. As a customer service employee you are the first point of contact for our customers and you ensure an excellent service experience. You are a real team player and work closely with the team to offer the best service.

Your tasks:

Answering questions from customers via telephone, e-mail and chat
Solving problems and complaints of customers
Advising customers on our products
Supporting the team at various tasks

Job requirements:
Minimum MBO work and thinking level
Experience in customer service is an advantage
Excellent communication skills in speech and writing
Good command of the Dutch language.
Available at least 24 hours a week, more hours are discussable
Affinity with women's shoes and fashion

We offer:
A challenging position in a growing company.
The function is on location in our warehouse in IJmuiden.
A competitive salary and good secondary employment conditions
A pleasant team with an informal working atmosphere
Are you the customer service employee we are looking for?
Send your motivation letter and CV to us. We look forward to your response!

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